nova (novasupernova) wrote,
nova
novasupernova

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Magnums.net - - - MIXED REVIEW!

I came across Magnums.net and I thought I found my haven for online shopping!
Well, my 1st order was top notch. 2 thumbs up!
Ordered via my AMEX and the items delivered on time to Australia.

My second purchase, that is when I started having problem.
2 days after I placed the order.
I received below email from Magnums.net

 

Thank you for shopping with Magnums.net!

Thank you for your recent purchase at Magnums.net, order number 85835.

We're writing you to inform you that an item that you have ordered is on order from the manufacturer and your shipment may be delayed an additional 3-5 business days.

We are sorry for any inconvenience this may have caused. If you need further assistance, please email or call us at             888-321-9477      .

Thanks again for your business, we sincerely appreciate it!

Customer Service Team
www.magnums.net
            888-321-9477     


Not panicking, it is a good thing they've informed with the supposedly slight delay of 3-5 business days.

Weeks pass by......nothing
sent about emails ..... nothing

Then another email from their customer representative:

Hi,

 

Thank you for contacting me. I apologize for the delay in shipment. We are currently awaiting a Purseket shipment. We are hoping to receive it by the end of the week. If you have any further questions please feel free to contact me.


Then .... nothing.
Sent 3 more emails nothing...
Today I sent another email demanding answered and by this time I am pissed off.
I placed the order on the 26th October and it is now 15 November.

Let see what happen, I  hope they do not disappoint me.

 


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